WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? An area online e-commerce store which allows you to choose from thousands of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you visit the website, you will see thousands of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to know about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for all our customers. For those who have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To place your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you want to place an order, please be aware that you may need to contact their support team. Along with email, you can also use the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you might want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you want to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a poor feedback after they have ordered through our website, and the same applies to placing an order through our phone number.
Can I track my order? Juul Compatible Pods Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please note that people cannot accept returns on goods that have arrived to our door without our express prior approval.
Any kind of different ways to earn reward points or cash back from my Element Vape purchase? Yes, as mentioned above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you are a loyal customer, we will reward you with even more discounts, freebies or merchandise, as well as cash. We are committed to offering our customer support professionals with training and education on our products, as well as providing them with an extensive library of educational material, including videos and printed resources.
Will there be an alternative solution to earn reward points or cash return? Yes, you can utilize your credit or debit card to purchase items from our website. Once you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash back or discount on the purchases of electronics items made making use of your charge card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, irrespective of your shipping address. We have been still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures set up for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to online businesses employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as for example those requiring assembly.
Where may i contact the Customer Service department? Our phone number is easily available on our home page. In case you have any further questions, you may contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you need to contact us at anytime.
Will there be a warranty or guarantees? Our policy is to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. In the event you experience any harm or defect while using our products, you must notify us right away to be able to get yourself a proper replacement.